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Face Tagger — Setup & Usage Guide

Everything you need, in plain English. No tech-speak.

On this page
  1. Before you start
  2. Easy start — your first 15 minutes
  3. The full workflow — Train, Scan, Review, Sync
  4. Every menu item, explained
  5. Tips for the best results
  6. Frequently asked questions
  7. Troubleshooting

1. Before you start

What Face Tagger does

Face Tagger looks at your photos and figures out who's in them. Once it's done, every person is added as a Lightroom keyword — so you can search your catalog by name the same way you'd search for "beach" or "wedding".

You show it a few photos of each person first ("this is Alice, this is Bob"). After that, it can tag the rest of your catalog on its own.

What you need

  • macOS (Intel or Apple Silicon) — Face Tagger's v1 installer is Mac-only. Windows support is coming if there's demand.
  • Adobe Lightroom Classic. The cloud-based "Lightroom" (previously Lightroom CC) is not supported.
  • The two folders you got from your download — face-tagger.lrplugin and face-tagger-server — need to sit in the same parent folder. This is critical. The plugin looks for the server next to itself. If you separate them, nothing will work.
  • About 1 GB of free disk space (500 MB for the AI files downloaded on first run, plus room for the local database as your catalog grows).

The first launch — what to expect

The very first time you use any Face Tagger feature, the plugin has to download its AI files to your Mac. This is a one-time thing. Two things to know:

  • The download is about 500 MB and takes 2–5 minutes on a typical connection.
  • There's no progress bar during this download — it's a limitation of how Lightroom lets plugins display progress. Lightroom may look frozen. It isn't. Leave it alone for a few minutes.

After that one-time setup, Face Tagger runs entirely on your computer. No internet needed for any feature. Your photos and face data never leave your Mac.

If macOS says "cannot be opened"
That's Apple's Gatekeeper checking for signed apps. Open the face-tagger-server folder in Finder, right-click the face-tagger-server file inside, and choose Open. Click Open again when macOS asks. You only do this once. See the Troubleshooting section if you hit a persistent block.

2. Easy start — your first 15 minutes

If you only read one section of this guide, read this one. Follow it end-to-end and you'll have your first batch of tagged photos done.

Step 1 — Pick 2 or 3 people you care about most

Start with the people who show up over and over in your catalog. Parents, partner, kids, closest friends. You'll add more people later — don't try to cover everyone at once.

Step 2 — Train each person

For each of those 2–3 people:

  1. Find 3 to 8 clear photos of that person. Well-lit, face visible, not too blurry. Selfies, group photos — both fine.
  2. Select those photos in Lightroom's Library view.
  3. Go to Library > Plug-in Extras > Train Selected as Person…
  4. A dialog appears: "Enter the person's name." Type their name (e.g., Alice) and click Next.
  5. If a photo has more than one face, the plugin will show each face one at a time so you can name them. Type the person's name under the right face, and leave the other faces blank (or type different names for them if you want to train multiple people at once).
  6. When it finishes, you'll see a short summary: "Training complete: 'Alice' — 5 sample(s)."
Pro tip
Three great reference photos beat ten mediocre ones. Sharp, well-lit, front-facing photos teach the plugin much better than blurry or far-away photos.

Nothing visible happens in Lightroom yet — that's normal. Training doesn't tag anything. It just teaches the plugin who these people are. Tagging happens in the next step.

Step 3 — Pick a folder or collection to scan

Start small. One trip. One event. A month of photos. Somewhere between 50 and 500 photos is perfect for a first run.

Step 4 — Deep Scan those photos

  1. Select the photos you want to tag.
  2. Go to Library > Plug-in Extras > Deep Scan Selected Photos.
  3. Walk away for a few minutes. On most Macs, scanning runs at roughly 1–3 seconds per photo.

Step 5 — Name any clusters the plugin asks about

During the scan, the plugin will sometimes stop and show you a grid of face crops with the question "Is this someone you know?" These are groups of similar-looking faces the plugin found but doesn't have a name for yet.

Your options for each cluster:

  • Tag This Person — type a name (or pick one from the dropdown if it's someone you've already trained) and apply.
  • Skip — you don't know this person, or don't care to tag them. Nothing bad happens; the cluster is just left untagged.
  • Cancel All — stop the whole thing. Anything you've named so far is still applied.
Variant: "I don't care about strangers"
If your photos have lots of people you don't recognize — wedding guests, crowds, random faces — just click Skip on every cluster that isn't someone you care about. Face Tagger only tags people you name. Unnamed faces stay untagged.

Step 6 — Open the Collections panel

When the scan finishes, a summary dialog shows you how many photos got tagged. Open Lightroom's Collections panel (left sidebar of the Library module). You'll see a new collection set called Face Tagger Results. Inside, there's a collection for each person you trained, showing all the photos they appear in.

You'll also see the keyword People > [Name] applied to every tagged photo, under Lightroom's Keyword List. From now on you can search by name like any other keyword.

That's it. Your first batch is tagged. To tag more photos, select them and repeat Step 4.

3. The full workflow — Train, Scan, Review, Sync

Face Tagger is a loop, not a one-time event. Each pass makes the plugin smarter. The loop has four steps:

Train → Scan → Review → Sync → Repeat

3.1 Train — teach the plugin who's who

Training is how you tell Face Tagger "this face is Alice". You pick some photos of Alice, give her a name, and the plugin remembers what she looks like.

When to train:

  • At the very start, for the people you care about most.
  • Whenever you want to add a new person.
  • When someone was getting mis-tagged a lot — train them with better / more varied photos to improve matching.

Important: training by itself does nothing visible in Lightroom. No keywords appear, no collections are created. It's preparation. Tagging happens during the Scan step.

3.2 Scan — actually tag your photos

Scanning is the step where the plugin looks at photos and applies keywords. Select the photos you want, run a scan, and for every face that matches someone you've trained, a keyword is added under People > [Name].

When to scan: after you've trained at least one person, and any time you want to tag a new batch of photos.

What you'll see in Lightroom after a scan:

  • A new collection set called Face Tagger Results in the Collections panel.
  • Per-person collections — so you can click "Alice" and see every photo she's in.
  • Collections for edge cases — photos with no recognizable face, photos where a person was recognized from their body/clothing but not their face, etc.
  • The keyword hierarchy People > Alice, People > Bob, etc. under Lightroom's Keyword List.

3.3 Review — recommended, but you can skip

After a scan, there will usually be faces the plugin found but couldn't match to anyone trained. Review is a second chance to tag those.

If Review finds unrecognized faces, it opens automatically at the end of a scan (and also at the end of every Deep Scan). You'll see the same kind of cluster dialog as during the scan — grids of similar-looking faces with the question "Is this someone you know?"

You can skip Review entirely. Click Cancel on the dialog. Your scan results are already saved — nothing you've already tagged gets lost. Review is just optional extra tagging.

When to run Review:

  • You noticed faces weren't getting tagged and you want to catch them.
  • You're building out a catalog and want to name more people.

When to skip Review:

  • The untagged faces are strangers / crowd / people you don't care about.
  • You're tagging a specific family member and don't need everyone else named.

You can also run Review manually later — see the Review Unrecognized Faces menu item below.

3.4 Sync Corrections — make the plugin smarter

The plugin isn't perfect. It will occasionally tag the wrong person, or miss someone it should have caught. When you notice these, you'll fix them manually in Lightroom (add the right keyword, remove the wrong one). Sync Corrections is how you tell the plugin about those fixes so it gets better next time.

When to run Sync Corrections: after you've gone through a batch of scan results and manually corrected any mistakes. A rhythm that works well:

  1. Scan a batch.
  2. Spot-check the results — remove wrong tags, add missed ones.
  3. Select the batch again and run Library > Plug-in Extras > Sync Corrections and Auto-Tune.

The plugin counts what you changed and adjusts how strict it is for each person. If you rejected three "Alice" tags, it'll be tighter about matching Alice. If you added three "Alice" tags it missed, it'll be looser. The next scan benefits from what you taught it.

Do you have to run Sync Corrections? No. It's optional. But it's the main way accuracy climbs from "good" to "great" over the first few scan cycles.

3.5 Repeat

Train a new person. Scan a new batch. Review. Sync. Train another. Scan the rest. Review again.

After 2 or 3 correction cycles, accuracy for the people you've trained typically lands in the 90–95% range — and keeps getting sharper with every round.

4. Every menu item, explained

All Face Tagger features live under Library > Plug-in Extras in Lightroom. Here's each one, in menu order, with what it does and when to use it.

The confusing trio: Scan vs. Deep Scan vs. Suggest People These three menu items overlap. Quick guide:
Your situation Use this
First time, want everything tagged automatically Deep Scan
People are trained, just tag more photos Scan Selected
A folder full of one untrained person Suggest People
Want control over strictness & who's included Scan Selected

Train Selected as Person…

What it does: teaches the plugin what a person looks like, using photos you've picked as reference.

When to use it: at the start (for the people you care about most), and any time you want to add a new person or improve recognition of someone already trained.

What happens: you select photos, run the menu, type a name, and for every photo with a single clear face the plugin quietly adds that face to the person's training set. If a photo has multiple faces, a dialog appears for it asking you to name each face (or skip the ones you don't want). Training by itself doesn't apply keywords or create collections — that's what Scan is for.

Limits: you can train on up to 20 photos at a time. If you need more, just run Train again — it adds to the existing person.

Deep Scan Selected Photos

What it does: runs the full Suggest → Scan → Review flow automatically, in one click.

When to use it: first time scanning a new batch, or whenever you want the plugin to do "everything" without you picking through individual steps. Deep Scan is the recommended option for most users most of the time.

What happens: the plugin first looks for clusters of similar faces (and asks you to name them); then scans against everyone you've trained; then runs Review on anything left unrecognized. You'll see dialogs at each stage where it asks for names — answer what you can, skip the rest. When it's done, you get a summary and collections appear under Face Tagger Results.

Limits: needs at least 5 photos selected, max 2000. If you've got more, split into batches.

Sync Corrections and Auto-Tune

What it does: learns from the keyword changes you've made after a scan and adjusts how strict the plugin is for each person.

When to use it: after you've spot-checked a batch of scan results and manually fixed any wrong/missing tags. Run this on the same photos you corrected.

What happens: the plugin compares the current keywords on your photos with what it originally suggested. It counts three things: tags you confirmed (kept), tags you rejected (removed), and tags you added (missed by the scan). A summary dialog appears showing the count per person. If you click Submit, the plugin saves the feedback and auto-adjusts the match strictness for affected people. The next scan uses the tuned values.

Good to know: if you sync the same batch twice, the second sync does nothing — the feedback is only counted once.

Scan Selected for Faces

What it does: matches the photos you've selected against the people you've trained, and tags whoever it finds.

When to use it: when you've already trained the people you care about and just want more photos tagged, without the extra Suggest/Review steps that Deep Scan adds. Also use it when you want control — adjust the match strictness, exclude certain people from this scan, etc.

What happens: a dialog appears with a few controls:

  • Match strictness slider — default is "balanced". Slide toward "strict" for fewer false positives, "loose" for catching more matches (with more noise).
  • Parallel workers slider — how many photos to process at once. The default is tuned for your machine; leave it alone unless you're troubleshooting.
  • "Split results by confidence" checkbox — when on (default), matches are split into Strong Match (very confident) and To Review (possible but worth a glance) collections. Turn off for simpler "just one collection per person" results.
  • Checkbox for each trained person — by default, all are checked. Uncheck anyone you don't want in this scan.

Click Scan. Collections appear under Face Tagger Results when it's done. If there are unrecognized faces, Review opens automatically (you can cancel out of it).

Good to know: scanning a photo that's already been scanned will skip it. To re-scan after improving training, use Clear All Scan History first.

Suggest People from Clusters

What it does: finds groups of similar-looking unknown faces across a set of photos and asks you to name them in bulk.

When to use it: when you've got a folder full of someone (or a handful of people) you haven't trained yet. One dialog at a time, you see a grid of faces from the same person and name them all at once.

What happens: the plugin scans your selection for faces, groups similar ones together, and then shows you each cluster with a "Is this someone you know?" dialog. Type a name, or pick one from the dropdown if it's someone you've already trained. After naming, the cluster becomes training data for that person and those photos get the keyword applied. Clusters you Skip are left untagged.

Suggest People is the fastest way to tag a new person you don't have training for yet.

Review Unrecognized Faces

What it does: opens the cluster-naming dialog for any faces left unrecognized after your most recent scan.

When to use it: Review usually runs automatically at the end of a scan. You'd use this menu item manually if you cancelled out of it earlier and want another chance, or if you trained new people since the last scan and want to pass over the unrecognized faces again.

What happens: same as Suggest People — cluster dialogs appear one by one with face grids asking "Is this someone you know?" Name what you want, skip the rest. Tagged faces are added to Lightroom keywords and collections immediately.

Remember: Review is recommended but not required. Clicking Cancel loses nothing — your earlier scan results are already saved.

Who Is This Photo?

What it does: looks at a single photo and tells you who the plugin thinks is in it.

When to use it: quick spot checks. "Is this really Alice, or did the plugin get it wrong?" Or: "I don't remember this person — who does the plugin think it is?"

What happens: select exactly one photo, run the menu, and a summary dialog appears listing each face in the photo with the plugin's best guess — e.g., "Face 1: This looks like Alice (strong match). Face 2: This might be Bob (possible match)." No keywords are applied, no collections created. It's purely informational.

Limits: works on exactly one photo at a time, and the original file must be available on disk (not just a smart preview).

Manage People & Data…

What it does: opens a dispatcher dialog with all the "housekeeping" tools for your trained people and scan history. Clicking a button inside opens the matching sub-dialog.

When to use it: any time you need to rename, delete, adjust, or reset something about your training data or scan history.

The buttons, one by one:

Rename a Person…

Changes a trained person's name. If the new name already exists, you'll be asked to confirm a merge — both sets of training data combine under the new name.

Watch out: this does not update keywords already applied to your photos. If you rename "Ale" to "Alice", photos still have the "Ale" keyword. Lightroom's SDK doesn't let plugins bulk-rename keywords, so you'll need to rename the keyword yourself in Lightroom's Keyword List panel (or leave it as-is and just use the new name going forward).

Delete a Person…

Removes a person's training data so the plugin no longer knows who they are. A checkbox also lets you delete all people at once (with a confirm prompt).

Watch out: keywords already on photos are not removed — only the plugin's memory of the person. If you want the keywords gone too, remove them in Lightroom.

Set Person Tolerance…

Lets you adjust how strict the plugin is about matching one specific person, overriding the global default. Pick a person from the dropdown, untick "Use global default", and slide the slider to strict or loose.

When to use it: when one person is consistently getting mis-tagged (make them stricter) or missed (make them looser). Most people should never need this — Sync Corrections tunes these automatically based on your manual fixes.

Forget Selected Training Photos

Removes specific photos from a person's training set without deleting the whole person. Use when you realize a training photo wasn't great (bad lighting, wrong expression, someone you mistagged).

How to use:

  1. Run View Training Data Collections first to see the collections of your training photos in Lightroom.
  2. Select the bad training photos from those collections.
  3. Run Forget Selected Training Photos. You'll see a summary of which people are affected and how many training photos will remain.
  4. Click Forget to confirm.

View Training Data Collections

Creates (or refreshes) a Face Tagger Training Data collection set showing exactly which photos you used to train each person. Useful for reviewing what the plugin learned from, and essential before using Forget Selected Training Photos.

View Scanned Photos Collection

Creates (or refreshes) an All Scanned Photos collection listing every photo in the catalog that has been scanned at any point. Handy for bulk follow-up actions on scanned photos.

Clear All Scan History

Wipes the plugin's memory of which photos have been scanned, so they can be re-scanned with your current (improved) training data.

When to use it: when you've significantly improved training and want to re-scan old photos to catch matches that didn't hit the first time.

Watch out: this does not remove any keywords or collections. It just resets the "already scanned" flag. Your existing tags stay put; re-scanning will add to them where new matches are found.

Activate License…

What it does: unlocks the plugin using the license key from your purchase email.

When to use it: once, after you install. Until you activate, every Face Tagger feature shows a "please activate" prompt.

What happens: paste the license key into the dialog and click Activate. The plugin confirms with "License activated." and you're done. Don't have a key yet? The dialog has a Purchase a License button that opens the checkout page in your browser.

One license works on two computers at a time (e.g., laptop + desktop).

Deactivate License

What it does: removes the license from this computer, freeing up one of your two activation slots.

When to use it: before moving the plugin to a new computer, or if you want to free a slot for a different machine.

What happens: one quiet click, the license is cleared from this Mac. Next time you run a Face Tagger feature, you'll be asked to activate again.

Report a Problem…

What it does: copies the most recent engine log to your clipboard and opens our feedback form in your browser.

When to use it: anything acts weird. A crash, a scan that stalled, a feature that didn't do what it should. The log contains clues about what went wrong.

What happens: a confirmation dialog shows the path to the log file. Click Open Form. The last 200 lines of the log are silently copied to your clipboard (plain text, no color codes), and the feedback form opens. Paste the log into the form's description field (⌘V) and add a short note about what you were doing when the issue happened. It makes diagnosing ten times faster.

5. Tips for the best results

  • Train with sharp, well-lit, front-facing photos. Three great references beat ten mediocre ones.
  • Start small. Your first scan should be 50–500 photos, not 20,000. You'll catch errors faster and learn the workflow.
  • Run Sync Corrections after every scan-and-fix round. It's the main way accuracy compounds.
  • Pick one spelling and stick with it. "Alex" and "Alexander" are treated as two different people — you'd end up with two keyword entries and split training. If you realize mid-way, use Rename a Person to merge them.
  • Skip strangers. If a cluster isn't someone you care about, click Skip. It doesn't hurt anything. The plugin only tags people you name.
  • Add to training over time. Training the same person twice with different photos isn't a conflict — it's exactly how you improve accuracy. Re-train someone with 5 new photos any time you want.
  • Re-scan old batches after big improvements. After you've added lots of new people or heavily trained existing ones, run Clear All Scan History and re-scan old folders to pick up matches you missed the first time.
  • Use "Who Is This Photo?" as a sanity check. Before tagging a huge batch, spot-check a few photos to make sure the plugin recognizes your trained people well.

6. Frequently asked questions

Setup

Why is the first launch so slow?

The first time Face Tagger runs, it downloads about 500 MB of AI files to your Mac. This takes 2–5 minutes on a typical connection, and there's no progress bar — Lightroom may look frozen. It's a one-time thing. After that, everything runs locally and fast.

Does it work offline?

Yes — fully, after the one-time first-run download. All face recognition happens on your computer. No internet is needed after setup. The only exception is license activation, which calls home to verify your key.

Does it work with RAW files?

Yes. Face Tagger reads .ARW (Sony), .CR2/.CR3 (Canon), .NEF (Nikon), .RAF (Fuji), .DNG, and most other common RAW formats directly. No JPEG export needed.

Does it work on Windows?

Not with the downloadable installer — v1 is Mac-only. Windows users can run the plugin from source (we've tested it on Windows 11). Use our contact form and we'll send the setup steps.

Training

How many photos should I use to train each person?

Three to eight is plenty. More doesn't hurt, but quality matters far more than quantity. A handful of sharp, well-lit, front-facing photos works better than dozens of blurry or far-away ones.

Can I train multiple people from one photo?

Yes. If you select a photo with multiple faces and run Train, the plugin will show each face one at a time and ask for a name. Type names under the faces you want to train, and leave the others blank to skip them.

Can I add more photos to a person I've already trained?

Absolutely. Select new photos, run Train Selected as Person, and use the same name. The new photos are added to the existing training set — the plugin will be better at recognizing that person after each round.

Can I see which photos I used for training?

Yes. Open Manage People & Data > View Training Data Collections. It creates a collection set showing each person's training photos.

I trained someone with a bad photo. How do I remove just that photo?

Use the Forget Selected Training Photos feature. First run View Training Data Collections to see your training photos in Lightroom. Select the bad one(s). Then run Manage People & Data > Forget Selected Training Photos. The specific photos are removed from training; the person and their other training photos stay.

Scanning

Why didn't a clearly visible face get tagged?

A few possibilities. The face might be at an unusual angle, or lighting/sharpness that's far from the training references. Try adding 1–2 more training photos of that person from similar conditions. Or use Set Person Tolerance to loosen matching for them. Also worth checking: is the original file actually on disk, not just a smart preview?

I re-scanned the same photos and nothing changed. Why?

By design, Face Tagger skips photos it has already scanned. This avoids doing the same work twice. If you've improved training and want those old photos re-scanned, go to Manage People & Data > Clear All Scan History, then scan again.

What's "Strong Match" vs "To Review"?

Strong Match = the plugin is very confident this is the right person. To Review = possible match worth a human glance. Both get the keyword applied, but splitting them into separate collections helps you sanity-check the uncertain ones. You can turn the split off from the Scan dialog if you'd rather have one simple collection per person.

What's a "Body Match"?

Sometimes a person's face isn't visible in a photo — they're turned away, or the face is too small, or partly hidden. But the plugin can still recognize them from their body (clothing, posture, shape). When that happens, the photo lands in a "Body Match" collection so you know the match was made without seeing a face. Body matching runs automatically on every scan; you don't have to enable it.

What does "People Detected — No Face" mean?

The plugin found a person in the photo but couldn't see any face clearly (from behind, very small, blurred, etc.). Those photos land in their own collection so you can review them separately if you want. Body matching may still tag some of them if they match someone trained.

How long does a scan take?

Roughly 1–3 seconds per photo on most Macs. 500 photos is about 10–20 minutes. Speeds depend on your hardware (Apple Silicon is noticeably faster than older Intel Macs) and whether the photos are JPEGs or RAW.

Can I close Lightroom during a scan?

No — closing or quitting Lightroom will abort the scan. But your progress is safe. Any photos that finished scanning are saved. If you resume later, the plugin will skip those and continue where it left off.

Review and Sync

If I skip a cluster in Review, does it ever come back?

No — skipped clusters are remembered for that session. If you change your mind, run Review Unrecognized Faces again manually. Skips reset between sessions if you restart Lightroom, so it's fine to come back to them another day.

Do I have to run Sync Corrections?

No. It's optional. But it's the main way the plugin gets smarter about your photos of your people. Skip it and accuracy stays flat; run it after every scan-and-fix round and accuracy climbs noticeably.

How many scan-and-sync cycles before it gets really good?

Usually two or three. The first cycle calibrates against real photos; the second cleans up patterns the plugin over- or under-matched; by the third most recurring people are tagged confidently.

Fixing things

I renamed a person but the keywords on my photos didn't change. Why?

This is a Lightroom limitation — the SDK doesn't allow plugins to bulk-rename keywords. Your training data is renamed inside Face Tagger, but photos still carry the old keyword. To fix the keyword side: open Lightroom's Keyword List panel, right-click the old name, and rename it. That updates every photo at once.

Can I undo a scan?

The scan itself isn't a single undo-able action, but the Face Tagger Results collections can be deleted safely (this removes the collections, not the keywords). If you want keywords gone too, select the affected photos and remove the keywords in Lightroom's Keyword List panel.

I want to start completely over.

Open Manage People & Data. Use Delete a Person with the "Delete ALL people" checkbox to wipe all training. Then use Clear All Scan History to wipe the scan log. Delete the "Face Tagger Results" collection set in Lightroom. Remove the People keywords from the Keyword List if you want a fully clean slate. You can then train fresh.

License and support

How many computers can I use my license on?

Two. One license activates on up to two machines at the same time. If you need a third, deactivate one of the existing ones first — or use the contact form if you've lost access to an old machine and can't deactivate it.

I lost my license key. How do I get it back?

Check your purchase-receipt email from LemonSqueezy — the key is right there. If you can't find it, reply to the receipt for a resend, or use our contact form and we'll look it up.

Where do I report a bug or request a feature?

Use Library > Plug-in Extras > Report a Problem — it auto-copies the recent engine log to your clipboard and opens our feedback form. Just paste the log into the description. For feature requests or general questions, the contact form on the home page is fine.

Privacy

Does any of my data leave my computer?

No. All face recognition happens locally on your Mac. Your photos, face data, and names never leave your machine. The only network call Face Tagger makes is to validate your license key. See the Privacy Policy for the full legal language.

7. Troubleshooting

"Face Tagger engine isn't responding"

The plugin couldn't reach its AI server. First try: quit Lightroom (⌘Q) and reopen it — the server starts automatically when you run any Face Tagger feature.

If it persists: open Finder and check that the face-tagger-server folder is sitting right next to face-tagger.lrplugin in the same parent folder. If it's not, move it there.

macOS blocks the server: "cannot be opened because it is from an unidentified developer"

This is Gatekeeper protecting you from unsigned apps. Open the face-tagger-server folder in Finder. Right-click the face-tagger-server file inside and choose Open. Click Open again when macOS asks. You only need to do this once.

First scan seems stuck on "Detecting faces: photo 1 of N…" for minutes

That's the one-time AI download. Give it 2–5 minutes on first run. It only happens once. If you're still stuck after 10 minutes, check your internet connection, then restart Lightroom.

Scan found nothing, but I definitely have people in those photos

  • Did you train at least one person? Scanning without training produces empty results.
  • Check the match-strictness slider in the Scan dialog — if set too strict, only near-perfect matches go through. Try the default "balanced" setting.
  • Look at your trained people — are they people who actually appear in these photos? The plugin can only tag people you've trained.

Some faces are getting the wrong name

Manually fix the wrong keywords in Lightroom (remove the wrong, add the right), then run Sync Corrections and Auto-Tune on those photos. The plugin will tighten matching for the offender next scan. Over 2–3 cycles, false positives drop off.

"Please select at most 2000 photos at a time"

Split the selection into batches. The limit is there to keep memory use reasonable. Scanning 1,500 photos at a time works fine; just don't throw 20,000 at once.

"Can't find the original file"

The photo's source file isn't on disk — maybe the external drive is unplugged, or the file was moved. Face Tagger needs the full original to read faces (smart previews don't have enough detail). Reconnect the drive or locate the original, then try again.

Still stuck?

Use Library > Plug-in Extras > Report a Problem — it auto-copies the recent engine log to your clipboard and opens our feedback form. Paste the log into the description and tell us what you were doing. Solo developer, personal responses, usually same-day.

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